Shipping & Return Policy
We offer FREE shipping on all orders over $89!
We use Australia Post for our delivery service.
Orders under $89 will incur a postage and handling fee of $9.95 per order in Victoria, or $11.95 in other states.
If all items are in stock, your delivery should arrive within 4-7 working days (unless you are in a regional area, WA, NT or North QLD where it may take up to 7-10 working days). Our carriers endeavour to meet the above delivery estimates however please keep in mind that unforeseen delays can sometimes occur.
We do not currently ship outside Australia.
Faulty Items/Damaged Goods
In accordance to Australian Consumer guidelines, Mane Agenda will replace any faulty items or if your item has been broken in transit. In the event that the item cannot be replaced we will issue you with a refund using the original card or payment option used at the time of purchase. Please email us with a photo as proof of damage at firstname.lastname@example.org within 48 hours to receive a response regarding your faulty item/s.
PLEASE NOTE: Unfortunately we do not offer a refund if your parcel is lost in the mail due to the incorrect address entered at time of the order. If your parcel is redirected due to the incorrect address provided when the order was placed, you will be charged for the cost to resend your item back to you before it is resent.
Thank you for your cooperation and understanding.